In accordance with Article 10. of the Consumer Protection Act and  with Article 6 paragraph 3 of the Act on the Provision of Tourism Services (NN 130/17) we would like to inform our customers that a complaint on the quality of our services may be submitted:

in writing to the company’s postal address: Luke Botića 9, 21210 

by e-mail at: [email protected] 

The response to your written complaint will be provided in writing within 15 days as of the receipt of the complaint.

When filing a complaint, please provide the following information about the consumer: name, surname, and address or e-mail for response delivery.

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Your data will be stored on the email server and will be used exclusively for the purpose of communicating with you on the submitted request and will not be shared with third parties without your explicit consent.

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 Our team will review your enquiry and get back to you as soon as possible. In the meantime, feel free to explore our website for more information about yacht charter.